Shipping Policy

Shipping Policy

Last updated: August 27, 2026

Thank you for shopping with Cybervelo US. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Domestic Shipping (United States)

We ship to all 50 US states. Standard shipping typically takes 5–7 business days from the date of shipment.

International Shipping

We ship internationally to most countries worldwide. International orders typically take 5–7 business days from the date of shipment, though customs processing may add additional time depending on your country.

Please note that international customers are responsible for any customs duties, import taxes, or fees imposed by their country. Cybervelo US is not responsible for delays caused by customs.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at cybervelobikes@proton.me or call us at 9208475734. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment, please contact us at: