Contact Us

We’re here to help! Whether you have a question about our eBikes, need help with an order, or just want to say hello — don’t hesitate to reach out.

Get in Touch

• Email: cybervelobikes@proton.me
• Phone: 9208475734
• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Our Address

Cybervelo US
34 Avenue 100
Stapleton, NE 69163
United States

Frequently Asked Questions

Before reaching out, you might find your answer in our FAQ page. We’ve covered the most common questions about shipping, returns, cancellations, and our products.

Response Time

We aim to respond to all inquiries within 1–2 business days. For urgent matters, please call us directly.